More reliable healthcare eligibility data
Field mapping and validation for healthcare member and eligibility files, with a clear stop and correction process.
Built directlyAutomation / Operations · PRIOR PROFESSIONAL WORK
An n8n workflow that reads a destination path, creates date based folders, and routes files into SharePoint.
I built the n8n workflow. The upstream system owned retries and additional failure handling.
Uploaded files needed to reach the correct SharePoint location automatically, including new folders based on the file's date.
WHAT CHANGED
Automated destination handling, folder creation, and file placement with errors returned to the upstream system.
CONNECTED EXPERIENCE
Field mapping and validation for healthcare member and eligibility files, with a clear stop and correction process.
Built directlyConnected Zendesk activity with CRM accounts to show which customers needed more support, training, or attention.
Built directlyAn automated intake workflow that asked the missing questions before a support rep picked up the ticket.
Built directlyIllustrative reconstruction based on the workflow I built or managed. No client data shown.
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